Customer Testimonials
Come here all the time great customer service
Had a great experience at Gunn purchasing a new car. Mike was very responsive and reached out to me when a new car with all of the specs I wanted hit the lot. I was able to get it the next day. The process was quick and easy.
My advisor was upfront of est time it would take to work on my car, it took a little longer than expected but it was not the advisor fault, I understand Gunn holds it employees to the highest standards. Thank you
Ronald was great to work with. Very nice and helpful. Stayed after hours until the sale was totally complete. Good experience!
Quick closing, no waiting at a dealership all day! The got it done quick and delivered right to my front door!
Jesse and the Service department were friendly and professional. They immediately greeted me and reviewed the services I would be receiving. Kept me informed through text messages. I look forward to continuing my business with Gunn Buick GMC. Noe
This is my first vehicle from Gunn GMC and I will always come back because of their service and one simple pricing. I say this with all my heart, no regrets about my purchase. Everyone from the sales staff, finance, trade in, they are professional and will not rush you to buy the vehicle.
First time there after purchasing a vehicle from family. Joey and Kyle were exceedingly helpful and simply awesome. Thank you and I highly recommend this Gunn GMC location.
All the personnel were fantastic. My Only criticism is with the process. It takes way too long for someone paying cash.
I travelled a couple of hours to pick up my truck. The truck was better than expected and the deal went very smoothly with no surprises. Thanks Jordan!
Great pricing and friendly service.
Mr. Carrol did a great job making sure everything thing was good to go on the new pickup. Best dealer experience I’ve had
Very nice place and professional sales people. love our New 2024 GMC Serria.
They really worked to meet my needs and get me the car I wanted. Sergio was a perfectly professional and I recommend him to anyone who needs to find a Buick.
Very good experience with knowledgeable and professional team members.
I use the service department for all oil changes and regular maintenance. The people seem knowledge and friendly. They also offer a shuttle service to take me home so I can leave my truck while it gets worked on. This is very convenient. I will continue coming here and would recommend to anyone with a GMC.
Everything went well
I would like to express how satisfied I my my wife were with this dealership. I was attended to by Mr. Owen Palmer a outstanding sales associate and also was introduced to Mr. Sergio Soto Sales Manager. We were treated with the upmost respect, courtesy and professionalism. This is the very first time that we have visited this dealership and my only negative is that we never visited before. Both these fine gentleman were very approachable. I have been a loyal GMC customer over the past decade with other dealerships in the San Antonio area, however over my last visit ...
Best offer on new vehicle and best trade in offer. Staff was great and very helpful.
Just worked with Mike Carrol at Buick Gunn, such a nice young man to work with, very pleasant experience buying our new car! And I thought that the one simple price was a great idea but it does not mean that there might not be any more discounts. So to my surprise… the price was even lower than I expected ❤️ I would highly recommend this dealer to you!
Great customer service
Buying a new vehicle was so easy and stress free!! Fernando was the best salesman I have ever dealt with. Pete Z in finance finished the process with ease and confidence. Truly a 10 star experience!! Thank you Gunn!!!
Amazing customer service as always!! I buy all of my trucks from Gunn.
My brakes suddenly started screeching and they managed to get me right in, early afternoon, and got it done. I was not a prior customer and I live in Kerrville but they treated me like a valued customer. Communication was great, loved the txt option. I will certainly look for my next car at Gunn!
Great place to shop friendly staff very welcoming
I had the best service since going there.
My second truck purchase at Gunn Buick GMC! Another friendly and professional experience from the first meeting and during follow-up meetings. Jesus (sales rep) and Manny (finance) provided excellent service! The sales manger took time to walk me through some extra steps. Always the best prices. At 62 years old, Gunn GMC is the best car dealer experience and made this Army veteran feel honored. Thank you!
Great friendly people here at Gunn. Sergio was the man, very informative and knowledgeable. Couple small issues that happened throughout the buying process, but Sergio, Steven and crew were top notch in getting me what I needed.
Was able to fix recall in an expedited way.
Braden Schieck did a great job and put us in the vehicle we were looking for.
The dealership provided a great experience and made it very easy on us to buy our vehicle.
Great customer service! Never was pressured to buy. Was given straight forward pricing and all the discounts. The process of buying a vehicle with Gunn felt calm and right. Everyone on their team was knowledgeable. I highly recommend them for your next vehicle!
Jesse was very helpful, and kept in contact with me throughout the service.
Mr. T Payne was very helpful and accommodating in getting me in my new truck even though it was late on Saturday and they were fairly busy. Mr Austin Henson was also helpful walking me through the finance. Good Men.
Sales rep was Michael, and Sales manager was Christopher. These two gave me a 1st class experience in selling me my 4Runner and satisfied every request I had. Gunn will be the first place I go when I'm in the market for certified used.
The sales staff (Jesus) , finance (Austin)to Mgr. are fantastic to work with! A loyal Gunn customer with a no haggle experience. Their customer service is amongst the best!
Thanks for the quick, and attention detail, work that was done in our 3500 AT4!
Service dept. top notch from Kristen Brown to Frank Napier.
Excellent experience. Thank you Kristen!
Working with Jordan was amazing. He listened to what my husband wants and looking for and found what he wanted. We loved how he wasn’t pushy. We will definitely go back to him if and when we’re ready again.
Very simple, quick and fast registration process. When I showed up, they took my in quick and I was out within the hour.
Great sales team, purchased vehicle here was always simple.
Always a great experience with Gunn dealerships. I’ve purchased several new vehicles over the years through Gunn. This time, I purchased used at Gunn Buick GMC. I always give Gunn a chance to earn my business first. Great staff and management at Gunn Buick GMC. Thanks to Randall, Ryan, Austin, and Steven. Really enjoying my new to me 2023 3500 Denali.
Great experience with Carlos. He was kind, courteous and respectful. Came thru with a discount as discussed. Overall I am satisfied with the experience and purchase of the truck. P Polish in finance was great to work with as well.
My experience at GunnBuickGMC dealership was wonderful. The staff is always friendly and the service is exceptional. I always feel confident and safe in my vehicle when I leave the dealership.
This is my 3rd vehicle purchased from Gunn GMC. The sales representative, Mike Carroll, was very professional and informative. Highly recommend Gunn GMC and Mike Carroll.
I called and made an appointment for an airbag recall for my 2008 GMC SIERRA. I got an appointment on Saturday since that worked best for me. It’s great they have that option. When I arrived they were prompted on getting to me and getting my truck in and back to me in the given time frame. They have food and drinks for you as you wait. Very professional employees.
Great customer service. At least this time which is my first time visiting GBGMC. I will be a returning customer so as long as their friendliness and professionalism doesn't waiver.
Prompt service at check in, Jesse assisted and got me checking in within 2 minutes. Was told estimated wait time would be 1 hour and 45 minutes. Had to check after 3 hours had surpassed. But they did courtesy wash my vehicle like I asked. All around pretty good service!
It always very clean. Most of the time greated quickly, not this time. Maybe because Jesica Lopez is not longer working for the dealership.
My sales man Sergio Soto did an outstanding job, he was extremely accommodating and made the buying process fast and simple. I know I will be back for my future truck needs.
Kyle was great to work with on buying my vehicle. He was knowledgeable and even came in on his day off to finalize the sale.
Just moved to the area. Gun GMC had our truck taken care of and back on the road same day. Many thanks to Joey Chelar, Service Consultant.
Great Place 10/10 would buy again
Kyle made my purchase as quick and easy as possible… transparent, honest, accommodating. I told him that when I’m ready for my Denali I will be coming back to buy from him. Most seamless dealership experience I’ve ever had. Thank you Gunn Buick GMC!!
Fast and friendly service for a dealership oil change.
Everyone was so awesome throughout the entire process and helped me get the best car ever. Your Car Guy Kyle, Ryan and Manny were all extremely nice and very helpful. Kyle was my salesman and I will make sure everyone I know goes to him from now on!!! He is amazing!
Great and easy
I’m always satisfied with the service performed at Gunn gmc. I had some brake service done this time around and I was satisfied with the work done and it took over a week to get my truck back. I was unhappy and disappointed that Gunn did not keep updated on delays. I had to call and ask when my truck would be ready instead of them calling me and telling me about delays on me getting my truck back.
My service writer Joe was very professional and wasted no time taking care of my issues. I wish I could deal with people more like him. Thank you for a great experience.
Fernando (sales person) was extremely helpful, knowledgeable about the vehicle. At no time did I feel pressured. Kept me informed throughout the entire process. Thankyou
My service advisor Carolina Z. was very helpful and kept me informed on the whole process while my truck was being serviced. I will definitely continue to take my truck to Gunn Buick GMC.
Jesse Gomez, my service advisor, was terrific. He checked me in and explained the process. Jesse checked with me several times discussing necessary services with estimates for such. My vehicle was delivered on time as promised. I greatly value Gunn Service as an 80+ year old widow of a 7 year old vehicle. Thanks as always.
Ronald was phenomenal in assisting my daughter and son in law. Got them into a new 2024 GMC, and was very personable. Get with Ronald when getting your next purchase!
Randal Buttler and the finance department made the entire buying process a breeze! Excellent costumer service
Bought truck on 8-17-24 and great service
Fast and Great
I really appreciate the straight forward communication.
Great quick service, along with awesome customer service and support!!!!!!!!!
Very good experience. Fernando is a helpful salesperson he worked with us to get the truck we wanted.
We arrived at 9:30 a.m. for our 9:45 oil change appointment, checked in and waited for an hour and fifteen minutes before checking on the progress of our procedure only to find it hadn't started yet. When we inquired, the oil change was started almost immediately. It did not take long to complete. When we were handed our bill it was $20.00 more than what was stated on the email appointment confirmation letter we got. We showed our confirmation letter and the price was corrected.
Time! The dealership was nice and new, huge inventory, price is low, sales man is very knowledgeable, takes sooooo long to get into financial office with the actual loan officer…i went in knowing what i wanted, with a pre-approval, it still took 6 hours! The process took way too long and, i had to leave, in my new truck, in the middle of 5pm traffic.
Outstanding customer service, friendly personality and concern to help you and your vehicle. I will continue to use Gunn GMC.
From entering the dealership to driving off with our new vehicle we were overjoyed with the service. Mike C. was an amazing Salesman and it was definitely the best and easiest experience ever! No pushy Salesmen, finance was in and out and the dealership itself was clean and welcoming! We were able to get the exact vehicle for the exact price we were willing to pay! I have bought a lot of cars but this was by far the best experience ever. Mike C. made sure that we were taken care of! Thank you Mike C. and Gunn GMC!