Customer Testimonials
Great customer service my service advisor did an excellent job from time I got there to the time I left.
Went beyond to check the issues with my vehicle. Pleasant and professional. Thank you for everything
The service was great! Was having issues with my Sierra starting. Turns out it was a bad battery. So they replaced the battery and while my truck was there I had them change the oil. They had me fixed up and on the road in a short time.
Prompt service, good communication and exceeded expectations. Very polite and made sure everything was taken care of.
Friendly staff, straight forward processing, competitive pricing. Had a all around great experience with the purchase of my new truck.
Dealership was great and very friendly. Will recommend to all friends and family. Thank you for the great service.
(Translated by Google) Excellent fast service and they serve you with great courtesy (Original) Excelente Servicio rápido y te atienden con mucha cortesía
Great experience! This was the easiest car buying experience we have ever had, no games, no haggling. Would definitely recommend Gunn for your car buying needs
I have purchased probably 15 vehicles from Gunn over the years always had a good experience.
I'm a consumer and was at the dealership looking at a truck on July 23rd with Braden(Nice kid). He went to get Piotr Zelaskowski when inquired about paying out of my TRUST account. Piotr said yes. Then asked how. I said I'd write a check out of the TRUST. He then flew off the handle claiming I'm trying something I seen on tiktok. I told him I don't have tiktok and I'm being serious. He refused my business. I offered to show him the UCC codes and USC codes which all business and corporation'...
It always very clean. Most of the time greated quickly, not this time. Maybe because Jesica Lopez is not longer working for the dealership.
I brought my car in at my scheduled appointment time. It took 3 hours to do a simple computer scan.
Outstanding customer service, friendly personality and concern to help you and your vehicle. I will continue to use Gunn GMC.
From entering the dealership to driving off with our new vehicle we were overjoyed with the service. Mike C. was an amazing Salesman and it was definitely the best and easiest experience ever! No pushy Salesmen, finance was in and out and the dealership itself was clean and welcoming! We were able to get the exact vehicle for the exact price we were willing to pay! I have bought a lot of cars but this was by far the best experience ever. Mike C. made sure that we were taken care of! Thank you Mike C. and Gunn GMC!
I BOUGHT A 2024 SIERRA AT4, THREE MONTHS AGO AND STARTED HEARING VERY SLIGHT TAPPING SOUNG AND THOUGHT THAT SOUNDS LIKE A VALVE TAP. TOOK IT IN IMMEDIATELY, GOT HOME AND GOOGLED IT AND IT TURNS OUT THEY HAVE HAD VALVE LIFTER PROBLEMS FOR YEARS! IN FACT THERE WAS A CLASS ACTION SUIT FOR THE EXACT THING THAT CLOSED TO NEW CLAIMS IN 2022. IT HAS TAKEN THEM TREE WEEKS TO GET ME A LOANER TRUCK. THEY OFFERED A ENTERPRISE RENTAL BUT I NEED A TRUCK, THATS WHY I PAID $85 FREAKING DOLLARS FOR A GREAT TRUCK. LEFT MESSAGE FOR THE MANAGER A ...
Took my car here for service and will NEVER take my car back her again, they have lost my business. I have only taken my car to them for service since I got it in 2021 and you would think that their technicians and service advisors would look at your service record before just randomly recommending services that are not needed. Technician recommended a Rear differential service and my car is front wheel drive. So if their technician isn't competent enough to know this, how competent is he at changing the oil in my car. The worst part is, the ...
Great Customer service
Gunn automotive handled my service very quick and performed in a friendly and professional manor. I will definitely take my vehicle when needed.
Very professional and inform me on recommendations and the repairs needed was a must need now or could done at a later time.
You did a wonderful job on my car and putting all the parts I ordered on the car
Working with Zachary Salas at Gunn Buick, GMC was amazing. My husband and I had one of the best car buying experiences and would definitely recommend this dealership to anyone.
Great job thanks for the nice truck and professional attitude the experience was a pleasure
Didn’t pay attention to detail when working on my car. I have grease and hand prints all over my steering wheel. They didn’t change the oil change sticker, didn’t reach back out to me when I planed on spending a min of $1,500 and I haven’t heard anything yet. Didn’t have a loaner to give to me and I’m trying to spend money with the business. I don’t like the Texas customer service. I feel like some bum on the street and not someone who has a $60-70k truck.
Service department is worthless. Bought a certified pre-owned from Austin (great salesman) but the service side sucks. Truck had a shack in the steering and a hard shift going on. I called and was told to bring it in and would follow the warranty on the truck to see what steps needed. First step, drain transmission and refill with special fluid. That was completed. Second step, drive for 500 miles to see if problems still persisted. They did. Here is where it gets fun. Made an appointment for February 26th to drop the truck off for repair. When I dropped the ...
Found my dream car at Gunn and couldn't be happier. Highly recommend them, ask for Michael.
Selma Gunn makes the purchase process too easy. Mike was tops and so informative. Showed us so much ad answered all our questions.
Love this Gunn Buick dealership. Professional and friendly, Best people service and vehicle service yet. Simply priced. The service on my SUV is amazing, they have kept up with it. The coverage for it has been great. I would diffently recommend for purchase to be done here.
The service department gets the job done. Joey makes sure my family is taken care of at each visit.
Salesman very knowledgeable about the vehicles he is selling. Very helpful when comparing differences between vehicles. Like the no haggling aspect of the dealership.
I had a great Experience Jessica was our service tech. She was excellent nice helpful Right person for the job and most helpful
Is great people working in the service area. Always help me and try to do the job tight
Welcoming. Easy. Relaxing. Simple. Helpful. Caring. Personable. Straightforward. Honest. Great vehicle. Will buy again. Many thanks.
The backlog and wait for an oil change and tire rotation oof 4.5 hours was too long but he work was good
I always have great service coming here! Great customer service and very efficient. Quick service
My salesman Ben did not owner his word on a second remote! Long story short, they told me to have a dealership in my area order one and they would take care of it just send the invoice to us from the dealer that ordered it. Did what they instructed and still no response. In order to get my truck back from the dealer I had to pay it!!! I cannot stand being ignored and lied to. I left several messages with the salesman and the dealership and nothing!! Rating would have been much different if you have honored your ...
They take the time to explain what your car needs to keep it running smoothly
Very courteous friendly knowledgeable service person took in my truck and listened carefully to my concerns had the truck repaired and informed me of the options and solutions in a timely manner I'm very satisfied with my service experience
Austin was of great help in finding me the vehicle I wanted. I’d definitely buy another vehicle from Gunn Buick-GMC.
I bought and car and paid cash. My salesman was great! After payment was made and contract was signed…. I asked was there a full tank of gas in it. My reply I got was, “ I was only allowed to put $7 in it.” So disappointing. I left just under a 1/4 of a tank! 👎🏻
Stay far away from theses guys! Went in for a bulb out on the dash and waited 5 hours (with an appointment) watching them trying to up sell everyone as I waited. After prompting Christa to get some answers she came back with a lame explanation that included replacing the instrument panel at my expense before they could continue on their chart. Really. The repair estimate was $942.00 for a pitman arm 498.00 for an idler arm $170 for a brake fluid exchange, (performed last month) $165. For an AC Evap case, $255 for diesel induction service and $50 for a chassis lube. Mind you this is ...
Worked with me on finding a vehicle that was best for my needs and affordable.
Great customer service, by far the best auto dealer interaction I have ever had and at no better place than the one and only GUNN BUICK GMC , 16440 IH-35 N. Selma Tx 78154. My GMC sales professional Ronald Williams was the absolute best. For the first time in my vehicle purchase history, the sales performance I was met with was nothing less than excellent. There’s no doubt , Gunn Buick GMC is the best in the business! Once again thank you Ronald Williams Jr.
Always able to receive friendly talented service every time I visit Gunn GMC. Thank you and call soon to inform the park assist module is available for your install on my 2022 GMC Denali.
Professional, clean, quality service and dependable. Great customer service, convenient, friendly staff, great selection of cars
Not a favorable experience. Vehicle not available when promised. Delayed 3 times. Salesman was not prompt. Didn’t hurry about anything. Def wouldn’t make it on commission. Didn’t have the personality of happy, motivated, or eager,
I got there at 3 and didn’t leave until 5 to replace a battery. I purchased the battery at Walmart . I was completely saowith the cost of serbicey
Zach (salesman) was very helpful and thorough. Finance explained everything completely and got us through it timely. This is the second purchase we have made from Gunn.
The customer service and support was great. Appreciate the updates I received through texts. The quality of the work performed was excellent
They were very friendly and thorough in their diagnosis of my car. They are a bit pricey, but that is to be expected for a dealership. I would recommend.
This facility is state of the art. Excellent customer service. My vehicle was inspected and I received a list and prices of recommend services I should consider.
Service on my car was excellent, even got a car wash. Just one little issue, paper floor mat was removed prior to car wash and dirty greasy shoe marks were left on my ivory mats. Ugh! Attendant insisted it was just water, but to this day, the grease marks are still there.
Salesman seemed nice but it turns out he completely lied to use bout the navigation system and said it should automatically update and it would be free.
Yes, I liked this dealership a lot because they really explained to me the details about my vehicle and great pricing.
The entire staff is outstanding—from Ryan to Austin (our salesperson) to Manny our finance guy. They are all top drawer, honest, friendly and extremely knowledgeable. It is a pleasure to work with such professionals!
Good customer service my problem was fixed and the store manager or supervisor was cool
Gunn has always provided me excellent,professional and courteous service for my GMC. I trust them and would not think of using any other provider.
Went to the outside service department and told Louis the problem and he and his team took care of the problem. Had to order the part and went back several days later and it was fixed. They did a great job!
Mark Combs did not disappoint!!!! I think that was my best experience with buying a car!! Thank you thank you!
The service department explains everything well and if you need to leave a message , the response time is very quick
Great team here. They're friendly and professional.
I took my truck in to have the heated / cool seat software installed. It was not available at the time of purchase. Jessica Lopez in the service department was my contact. She did an excellent job. She receives a five star rating from me.
The Service was adequate but could be a little better at customer service. Thank you
The buying experience was seamless, no wasted time during the purchase process. The sales team was excellent!
I have always received excellent service from Gunn and all the personnel are always very courteous and helpful. I have been a customer at Gunn Selma since 2014
Great. I was able to pay on phone and pick up my truck after hours.
Everyone at Gunn is professional and friendly. I would recommend all in the market for a vehicle to go to Gunn.
Joey and the entire service team were top notch. I couldn’t ask for a better representation of this dealership.
Excellent service and very polite not a long wait. Will be coming back to yhem
The staff was friendly. I liked the idea of having the one simple price listed.
Great personal no problem great service it very friendly clean place best place for great service
Took my Sierra in for service, as always had a great experience with no issues. My service agent stayed in contact with me thru out the process and my truck was ready in a little bit over an hour.
Was Successful visit at the dealership with no issues. The building was also very clean
Loved the customer service.
Many and Austin were professional, knowledgeable and kind. Gunn really did deliver the best price. Plus, they honor Veterans with a Military discount—stand up!
Service was quick . Took care of all necessary replacement of items that were due . Would recommend!!!
Very pleasant and keep in contact with me and then brought out the report of what was being done
Outstanding customer service. Long history of being the best agency to go to. Proven results. Highly recommend.
Excellent service, on time and treated great. Will be back when the time comes to service my truck
Started repairs earlier than the appointment and completed the job in less than expected time!
The service here was quick and efficient for my oil change. They did a good job.
Got good service and was a fast process to get my new car and satisfied whit my new purchase will recommend.
Excellent experience
I had a blow out on the highway and pooled in the Gunn dealership service lane, The dealership did not have my tire in inventory but had it there within the hour and had it ready less than the estimated time they told me it would take for completion. Very pleased of the service drive.
Great service, friendly staff, nice waiting area. When we needed a new vehicle we bought it at Gunn.
My truck was in for service after a dead rodent was found in the dash. The folks there were prompt, courteous, helpful with my insurance claim and they kept me apprised of all developments. Very professional.
I appreciate all the work done and details but taking 1.5 hours for an oil change being the first one was much much longer than i expected. Looks like service rep had to go through a sales pitch even though others were available to take payment. So I had to wait until he was finished with the other customer.
Once again the Gunn service team did a great job. I came in for an oil change and they let me know my brakes needed to be dealt with immediately. They found me high quality parts that were currently on sale. Work was done quickly and right the first time. I’ll definitely be back. Thanks Joey!!
Always great experience, friendly staff, long wait but great service. I drive a long way just to get to Selma Gynn GMC
Friendly staff, my car was ready early than expected.
Great, professional, courteous service at Gunn Buick GMC in Selma, TX. Jessica was very helpful.
Went in for an oil change and Jessica found a special that was less and included tire rotation. Another employee pointed out our truck inspection was due next month and they did that as well. We were in and out in less than an hour even though they were busy. Appreciate the great service from Jessica.
Good people money hungry like a car dealers won't work with you on saving money they say its menu prices only with the economy tanking they have no compassion.
Easy and simple ! Mike did a great job! Very easy to work with .. a chip is missing for the truck for the ac/ heater seats so I’m hoping that comes in soon.. Overall great experience
Stay away I took my Yukon in With rebuilt engine issues. They said they would make repairs that would cost 900 dollars but could not guarantee if that was the problem. They did say that they were confident that it would be running smoothly after the repair. We let them make the repairs. After the repairs were made they mysteriously discovered more issues and that it would cost 6629.oo. wow Why didnt they see these issues in the beginning. Stay away from repair shop. I will be posting daily so no else will have to go through what I am going ...