I called for an appointment to have an oil change and tire rotation. The associate in the service department told me I could come in right then as the express line service could accommodate me right away.. I did and "Collin" was the service person who wrote up my request. His estimate of the time to complete my request was exact and as usual, I was more than satisfied with the entire process.
My experience with your service department was a 10! The only thing that soured my visit was one of your employees (had a beard) approached me with, "Are you here to meet somebody?" Seems like he could have said "good morning, can I help you?" That's the only reason I didn't give 5 stars and an overall 10.