This is our 7th or 8th vehicle to purchase from Gunn GMC. Every time has been a homerun! Michael Carroll, Steven Moore and Pete Zelaskowski always do a great job and make the car buying experience a great one. It is so refreshing to walk in to the dealership and feel like my business is important and to feel like we, as the buyers, are important. We tell everyone we know that Gunn Buick/GMC is a great place to buy their next vehicle. Just an overall great experience and we will continue to purchase our vehicles from them.
My salesmen, Jacob Garcia was very helpful and made my first car buying experience an experience to remember! Jacob and the finance manager were very knowledgeable with any questions I had. Jacob showed me all the features and gadgets I had in my new car and it was a very fast and simple buying experience. I am very happy with my new car and the service I received. I will definitely recommend Gunn Buick to my friends and family. I will be purchasing from them in the future!
I had a tire with a screw in it that was very low on pressure. I thought it just needed patching. But the Gunn Buick representative let me know, after the tire was examined, that it could not be patched and that I'd need a new tire. I explained that I had purchased tire insurance and asked if she could contact the company. She did. She let me know they were giving her a hard time about replacing the tire, but she held her ground, and the company agreed to pay all but $8.36. I was very happy not to have had to pay more for a new tire and that the Gunn Buick representative went to bat for me.
We just bought our truck about 1 month ago. I day after having it I ran over a nail and had my husband try to temporarily fix until I could get back to the dealer it's about 1 hr away. I called and called and they were not helpful then when I showed up it was a 3 hour wait so I just left.