I brought my car in for a routine oil change and tire rotation. The service representative recommended two routine maintenance services which, based on mileage, I was overdue. These were important services and I was thankful that Jimmy Little recommended them in order to keep my car in tip-top service condition and running well.
I waited for over an hour just for an oil change. When I went up to the desk to see the status of my truck, I saw the keys and paperwork waiting on the desk to be processed and noticed almost everyone not really doing anything. I understand things come up and other vehicles may have been ahead of me, but to see everyone hanging out when I probably could have gotten my keys a good 15-20 minutes earlier is why I'm giving this rating 2 stars.